Minggu, 18 September 2011

A Nice Automated Letter from Netflix


It is so infrequent that automated communications are nice that I enjoy celebrating every instance. I had put my Netflix account on hold last month, but mailed back what turned out to be an empty envelope. I assumed they had already charged me the $14 for the missing DVD -- how many companies would've done just that? -- but instead I get this reminder from a friendly robot.